Terms and Conditions
These Terms and Conditions govern your use of the Filty website and our home water filtration services. By accessing this website or engaging our services, you agree to be bound by these Terms and Conditions.
1. Definitions
“Filty”, “we”, “us”, “our” refers to Filty.
“You”, “your” refers to the user, customer or visitor of our website or services.
“Services” refers to home water filtration products, installations, maintenance and related services provided by Filty.
2. Use of Website
You agree to use this website for lawful purposes only and not to:
Engage in any activity that disrupts or interferes with website functionality
Attempt unauthorised access to the website or its systems
Use the website in a way that breaches applicable laws or regulations
Filty may suspend or terminate access to the website if misuse occurs.
3. Services and Quotes
All information on this website is provided in good faith. Quotes are indicative only and subject to site inspections, availability and final confirmation.
Filty reserves the right to refuse service where necessary.
4. Bookings and Payments
Bookings are subject to availability.
Pricing will be confirmed prior to commencement of services.
Payment terms will be advised at the time of booking or invoicing.
Late payments may incur additional fees as permitted by law.
5. Installation and Access
You are responsible for providing safe and reasonable access to your property for installations or servicing.
Filty is not responsible for delays caused by factors beyond our control, including access issues, weather conditions or third-party delays.
6. Warranties and Guarantees
Where applicable, our products and services come with warranties provided by manufacturers or Filty.
Nothing in these Terms excludes rights under the Australian Consumer Law. Our services come with guarantees that cannot be excluded under Australian law.
7. Limitation of Liability
To the extent permitted by law, Filty is not liable for any indirect, incidental or consequential loss arising from the use of our website or services.
Our liability is limited to the resupply of services or refund of the service cost, as required under Australian Consumer Law.
8. Intellectual Property
All content on this website, including text, images, logos and graphics, is the property of Filty unless otherwise stated and may not be reproduced without written permission.
9. Third-Party Links
This website may contain links to third-party websites. Filty is not responsible for the content, accuracy or privacy practices of external sites.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect and handle personal information.
11. Changes to Terms and Conditions
Filty may update these Terms and Conditions at any time. Changes will be effective immediately upon publication on this page.
12. Governing Law
These Terms and Conditions are governed by the laws of Queensland, Australia, and any disputes will be subject to the jurisdiction of Queensland courts.
13. Contact Us
If you have any questions regarding these Terms and Conditions, please contact Filty via our website contact page.